Lead Management - The right way to generate more sales.
Competition nowadays is fierce, customers are informed, and if you are less than the best - you're selling nothing to no one... So here is a short story that will clear to you why lead management software is a must, and not an option!
Click to read what is common between leads and strawberries... Then continue your journey...
Have it all under one efficient roof:
- Dial and create leads.
- Validate your leads.
- Confirm appointments with customers.
- Dispatch salesmen.
- Get appointment results.
- Manage projects.
- Audit your leads.
- See real-time information.
All the above and even more are built into our comprehensive, reliable, and efficient Lead Management Software.
Lead Management Software: Work paperlessly, view real-time reports, and control recordings.
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Obtain
the efficiency of a fully paperless operation - Keep track of every lead: No more leads stolen among agents, no more unaccountable appointments, no more double data
entry. - Keep your calling center at top performance by using real-time information displayed on large screens in your call center.
- Quickly pinpoint your best and your worst agents - avoid long trial periods.
- Monitor your call center operation from the Internet on your PC, smart phone, or iPad.
- Manage your projects with the built-in Project Manager.
Closing a sale takes more than just placing calls and talking to clients.
If you are to succeed, you will have to master the entire cycle of closing sales.
The Lead Management Software utilizes a systematic method to maximize the leads to sales conversion rate:
- Leads arrived from call center -> Validated.
- To confirmation -> Appointment confirmed.
- To dispatch -> Salesman sent.
- From salesman -> Dispatch gets results.
- To production -> Project managed and completed.
- To rehash / reload -> Remarket the lead with a different approach to achieve a sale.
The top level features of the Lead Management Software:
- Validate Leads - Call center manager receives fresh leads to ensure they are valid & good.
- Confirm Appointments - Confirmation staff calls the client and ensures that he is ready for appointment, spouse is present, minimum job met, etc...
- Dispatcher - Assigns salesman to the appointment, then sends salesman to the client.
- Dispatcher - Gets appointment results from salesman.
- Reschedule - Sets new appointments for leads.
- Rehash / Reload - Reattempt to sell the leads that did not close in the past.
- Leads' Archive - Shows tossed away leads.
- Sold Leads - Keeps leads that are already sold for repeat clients purposes in the future.
- Project Manager - Manages projects in progress, revenues, expenses, commissions, contractors, etc...
- Contact Management - Manages all contacts, contractors, agents, salesmen, etc...
- Lead Auditing - Audits leads, checks at what stage they are, who moved them there, and when they were moved.
- Built in Automatic Dialer - Calls prospective clients.
- Built in Softphone - Features Dynamic Caller ID, recordings, one click dial, and more.
The Lead Management Software provides you with practically everything needed to build a successful calling center.
Click here to see the Leads Management Software in details