This is what the ViCiDial Predictive Dialer user interface looks like.
It requires the telemarketer to know and enter login user and password, and then extension and password. The softphone must also be run first.
It also requires the softphone to be installed and configured on every station in the contact center, and make changes to the system very difficult.
The Softphone that is required to run when using ViCiDial Predictive Dialer alone:
